Utah 2004 CIO Awards

Gov. Olene Walker recently recognized the state's 2004 Governor's Chief Information Officer Award winners for outstanding accomplishments in e-government initiatives by state agencies, local government agencies and private sector partners.

Government Technology reports the following Chief Information Officer Award winners, by category:

Digital Democracy Award

Office of Legislative Research and General Council -- online RSS tracking of legislation. You can subscribe to the RSS feed using any number of RSS news aggregators (readers). Using the bill tracker, you can create a customer list of bills to track and then subscribe to the RSS to get updates. You can also track legislative committee actions using a second RSS feed.

Customizing Payment Services for Businesses and Citizens Award

Utah Tax Commission -- TaxExpress and PaymentExpress. TaxExpress is a free and easy way for individual to file their Utah income tax. In 2003, the service was expanded to allow more taxpayers to use this service. About half of those who have to file a state income tax return qualify to use TaxExpress.

For other tax payments, the Utah Tax Commission provides PaymentExpress, which allows Utah taxpayers to pay tax liabilities from a variety of payment documents such as returns, billing notices and payment agreements. There are 26 types of taxes that can be paid.

Public/Private Partnership to Increase Access to Government Award

Information Technology Services, Dept. of Administrative Services and Utah Interactive, Inc. -- 24/7 Live Online Help and Utah.gov. Utah is the first state to provide 24/7 live online reference help throughout the state portal. Because of features like 24/7 live help and a redesign of Utah.gov, Utah was awarded first place in Best of the Web by the Center for Digital Government. Utah.gov provides easy access and easy navigation to services and information from state agencies.

Outstanding Customer Service Award

Office of Vital Records and Statistics, Department of Health -- Secure Internet Link for Vital Records (SILVER). Citizens can go online to order certified copies of records of birth, death, marriage or divorce using the services provided by the Office of Vital Records and Statistics.

Outstanding Online Application for Service to Business Award

Division of Corporations and Commercial Code, Dept. of Commerce -- online UCC filing. UCC filing online ensures proper recording of debtors, secured parties and collateral description in "real time." Secured parties can enter the information directly into the database anytime they want.

Leveraging a National Solution Award

Division of Parks and Recreation, Dept. of Natural Resources -- online reservation system. Utahns can now make camping reservations for state parks online. The Dept. of Natural Resources partnered with ReserveAmerica to leverage an already developed national application to include Utah state parks.

Technology in Communications Award

Department of Public Safety -- Amber Alert System for child abduction cases. Once an alert is sent, it is also posted on Utah Department of Transportation automated highway signs and private automated signs. The alert is distributed by a variety of means -- pagers, cell phones, email, computers in police vehicles, etc.

Government Goes eBay Award

Division of Fleet and Surplus Services, Dept. of Administrative Services -- online auction for surplus items.

Outstanding Online Application -- Doing Business with Government Award

Department of Transportation (UDOT) -- electronic bid system for contractors. It provides access to bid details online, allowing contractors to use free UDOT-developed software for bid preparation and online submission.

Outstanding Enterprise Initiative for Services for Citizens

Department of Workforce Services, Department of Health, Department of Human Services, eREP Project Team and Information and Referral Centers -- Utah Cares online directory of health and human services available in Utah. The free tool assists Utahns in identifying needs and potential service providers employing an easy-to-use question and answer format.

Outstanding Enterprise Initiative for New Businesses Award

Department of Workforce Services, Department of Commerce, Tax Commission, Salt Lake City, Sandy City, Provo City and Logan City -- one-stop business registration. This cross-agency partnership involving multiple local, federal and state agencies allows a prospective new business to register and receive the necessary licenses, approvals and ID numbers from one convenient 24/7 online government service location.

Outstanding Enterprise Initiative for Business Award

Department of Community and Economic Development, Department of Commerce, Utah Interactive, Inc., Dept of Workforce Service, Tax Commission, Department of Administrative Services, Small Business Administration and Small Business Development Center -- Web portal Business.utah.gov. This ind-depth one-stop provides the business community with information and services for starting a business, running a business, relocating or closing a business.

Posted by Ray Matthews on June 02, 2004 at 08:14 AM | Permalink | Comments (0) | Send this story to a friend!